A video camera pipe inspection allows for a real-time visual inspection of underground sewer lines and other piping to determine the condition inside the pipe. A flexible fiber optic cable with a specially designed high-resolution video camera on its tip is inserted into the pipe for inspection. As the cable is pushed through the pipe, the hardened waterproof camera, equipped with powerful lights, records its journey and findings. Video images are transmitted to the camera operator who can make an informed diagnosis of any problem found. The video inspection can be saved for a permanent record. Video cameras may be used to identify pipe damage and obstructions that inhibit proper flow or create occasional or repeated backups. The cameras also verify that obstructions have been eliminated and that the lines are clean following service. The condition of a pipe typically cannot be determined without a visual inspection using an in-line camera.

Video camera inspections pinpoint problems like these: • Broken, cracked or collapsed pipe — damaged pipes requiring repair or replacement. • Offset pipe — sewer pipes have become misaligned due to shifting soil, frozen ground, settling, etc. • Blockage — grease buildup or a foreign object is restricting or prohibiting proper flow and/or cleaning of the line. • Corrosion — the pipe has deteriorated and/or broken, causing sections to collapse and restrict water flow. • Bellied pipe — a section of the pipe has sunk due to ground or soil conditions, creating a valley that collects paper and waste. • Leaking joints — the seals between pipes have broken, allowing water to escape into the area surrounding the pipe. • Root infiltration — tree or shrub roots have invaded the sewer line, preventing normal cleaning and/or roots have damaged the pipe. • Off-grade pipe — existing pipes are constructed of substandard or outdated material that may have deteriorated or corroded.



Sewer lines are a vital part of our homes. Every time we use a sink, take a shower and flush the toilet our sewer lines are performing their often unappreciated and delicate balancing act to ever so gently FLOW. We assume that "it's gone" as long as it doesn't come back, as in back up into the drain where we can see it with our eyes. However there is more to the story, your sewer could be on the brink of failure or already failed but you just haven't seen it come back up, and it may not, ever.

Per 718.1 of the Uniform Plumbing Code (UPC) sewer lines are required to be installed with a minimum grade or slope not less than ¼" per foot, which is not much! The rational is that water breaks on a plane with a minimal grade so you don't want the water to flow too fast otherwise it will "run" away from the solids. What this means is that your sewer line is barely draining when it's brand new and perfect. Imagine adding years of soil settling, pipe deterioration and root intrusion and the same delicately flowing pipe just gets worse. The tricky part is that you can't see the effects of the ever increasing failure until it's too late.

In the early 1980s a camera was invented that could go down into the sewer pipe to see first hand how bad the problem was, to find out if a big problem was lurking below. Over time the technology has improved and become readily available, however most people still aren't using the cameras in a proactive way. Usually the inspections are done as part of the emergency repair job once the sewer has totally stopped working completely resulting in unexpected repair bills and a big messy hassle. Even licensed home inspectors have ignored the opportunity to find big sewer problems before it costs the homeowner unexpected thousands through camera inspection!

Some agencies have become aware of this loop-hole and preventive efforts have created big saving for unexpected home buyers; saving them a lot of agony and extra expenses. In the City of Alameda, Ca Ordinance No. 2404 states: "Prior to sale, properties over 25 years old must have their sewer lateral tested for infiltration. If a property is tested and passes, it is certified for 5 years and need not be re-tested if resold during that period. If it fails, the lateral must either be repaired or replaced and then re-tested. Replaced laterals are certified for 25 years, and those that have been repaired are certified for 5 years. The owner is responsible for having the mandatory test performed, obtaining the permit and providing the certification." Many other agencies in California such as Berkley, Santa Barbara, and Ukiah have adopted this standard and more are in the process of doing so.

Finally, leading realtors have recognized that a sewer inspection is equally as important as the usual roof and termite inspections. Don't lead you client blindly down the proverbial path of assumption just to be later met by unexpected penalties. Sewers problems are not hiding from us it's just that we haven't really been looking for them.

If you think you need your sewer Inspected Fill Out this Form

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PLEASE READ WHAT SOME OF OUR CUSTOMERS HAVE SAID



I Just wanted to let you know that charlie did a great job at our house and he was a very nice guy _________________________________________________________

Robert Parker, We were very pleased with the service provided by Charlie yesterday. He was very professional, knowledgeable and courteous. I would do business with you again and recommend your service.

Thank You, Gary Tapert _________________________________________________________

We called Parker Brothers after our pipes in our kitchen were seemingly frozen all day after numerous attempts to un-freeze them. They were going to come out on Sunday night, but got caught up with a problem at another customer's house. They kept me up to date on when they would be there and scheduled to come out first thing the next day.

They were supposed to be there at 8 and got there at 9:30 which was my only complaint. When Charlie got there, he did a through examination of the situation and luckily it was a simple and easy fix. They did not over-charge or do any unnecessary work. I was so nervous calling a plumbing company I didn't know, but now I know I will turn to them for drain cleaning and anything else I need!

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"I just wanted to say 'Thanks' for your service. I am VERY impressed with your company, the ease of the web site, and the speed of the toilet repair Darrell did. You have done a wonderful job and have certainly won a repeat customer. I have already mentioned your web site to two of my friends and fellow co-worker. It is not often you find a straight-up, on the level company on the Internet. I'm happy I found your site. You just keep getting better and better. Thanks again and I look forward to doing business with you in the future and passing your web address to my friends."

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"You guys are amazing! Awesome. I always tell people about your website. Do you have any idea how much I appreciate your professionalism? With thousands of web sites from which to use, it only makes sense to patronize companies whose sites treat customers professionally, provide information on a wide variety of plumbing jobs and answer questions that a reasonable person would ask about the company, it's products or the way the company conducts business."

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"And the crowd goes wild... We received the service today on our toilet and everything was perfect. Thank you for the excellent follow through and customer service."

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"Now this is what I call service! You have my business from now on and forever."

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Parker Brothers did a repair on our sewer this summer and I Just wanted to say that they did a fantastic job from start to finish. Everyone from the office people to the plumber Darrell was great and I will recommend Parker brothers to all my friends and family. Thank you guys so much: Mary Thomas

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"I can't help but believe that your company had to have the very best customer service I have ever seen. With customer service at such a low ebb in our country today, it has to be special companies like yours that will be around for years to come with many, many satisfied customers. I really appreciate doing business with you folks and will be sure to recommend you to our neighbors, friends and family."

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"That's great customer service!....I'll be back for my future plumbing needs and I'll be telling my friends. Keep up the fine customer service and quick response

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"We appreciate your customer service skills and consider your company one of the tops we have ever dealt with and will continue to praise your company to our friends and family. It was a pleasure doing business with you. Your company could teach others all about customer service."

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"You saved me $100...I didn't expect my job so soon, and its great. I'm very pleased with your service and will recommend you to others. Thanks."

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Somehow customer service seems to mean a lot less these days than it used to, so I really appreciated not only how quickly and considerately your employees responded, ....... You've certainly got my business and my recommendation to anyone who is looking.

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"Guys/Gals, thank you for your speedy service. I know my job was a very small one, but I feel like I was treated like a big time customer. Again, thanks for doing business the "good old fashion way", treat all customers like they are important. Keep up the good service."

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"I have used you company before and your service was superb. Great service. Thanks again."

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"Just wanted to thank you for your excellent service...., I'm sure we will do more business in the future....I am delighted to let others know of a company that provides superior service."

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"....You guys are amazing and fast...love the customer service...will be your customer forever...Thank you.."

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"Well, you can tell your employer that you "over-performed.".....You should be a consultant teaching retail stores how to better serve their customer."

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"Nice to do business with you. I'll be back!"

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"Thanks so much. It's been a great experience ordering from you - your website, product range & service - have all been of the highest quality."

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"Thank you so much for the service. I asked for the quickest repair possible, and was told 30 min and you came through.

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"I will use your company again because I appreciate the customer service I have received."

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"Thank you for your prompt and friendly service..."

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perfect!!! What a nice way to do business!!! And it fits and looks terrific...Thanks again for help-enjoying doing business with you."

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"...Thanks for your fine service - you've got a new customer."

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"I appreciate your guidance and not wanting to make quick money from me. It says a lot about your integrity."

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"Thank you for the great customer service ..This is why I have your site book marked."

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"I love your business model. YOU GO!....Thanks again for your excellent service."

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note: EVERY customer that is shown here has given us written permission to quote him or her. We will not quote you unless we have your written permission, and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!

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"You have done a terrific job! Thank you very much for your timely responses... I will not hesitate to anyone from your company, that's how impressed I have been with your level of customer service."

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"I was very pleased with how well your staff not only called me to assist me...It is always nice to deal with a company that is not only efficient in handling a request, but who also has a very helpful and courteous staff."

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"Thank you very, very much. You were a delight to deal with and were polite, professional and effective. We encouraged our friends to put your information on his address book."

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"As we do more and more personal purchasing via the web it is always nice to find those companies to trust. Yours is one of the best!"

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"Thank you again for your assistance, but mostly for your superior customer service."

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"I am very pleased with your customer service a

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"I must tell you, again, how much I appreciated the attention your staff showed to us during this whole process. It was apparent to me that they truly wanted to make our repairs as quick and easy as possible. My only regret is that more companies do not follow your lead. We will certainly recommend you to every one here in our area, and hope that your business continues to grow."

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I'd like to thank you........Not only was your website clear and easy to use, my job was processed immediately, in a very speedy manner. ....Please extend my gratitude to all those along the line who made this happen.

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Thank you very much.

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I'm happy to write companies that provide good service, a quality product, at a reasonable price and are a pleasure to do business with. This is not always the case with many of my business dealings and, unfortunately, seems to be a difficult objective for many companies. Thank you and glad I could be of help. I suspect you will be receiving further business from me in the future given my complete satisfaction.

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"Thanks very much for such excellent service. I really appreciate it....You guys really do a good job....By all means use my comments as good service is enough of a rarity these days.

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Thanks for the great service.

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"Thanks again for your excellent customer service attitude. This was the first experience I had with your company and let me tell you that I WILL be back. I'm sold on your companies customer service."

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It is a pleasure doing business with you. I appreciate your companies fast response... I will recommend you to anyone looking for a plumber.

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"...I wouldn't hesitate ordering again because of the customer service."



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I want to tell you guys thank you for a great job my water heater is great : Sam and Carol Waterson st clair shores mi

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I will recommend Parker Brothers any time for any job great people that know what there doing. Larry Douglas